A new Request for Comments is now available in online RFC libraries. RFC 1297: Title: NOC Internal Integrated Trouble Ticket System Functional Specification Wishlist ("NOC TT REQUIREMENTS") Author: D. Johnson Mailbox: dsj@merit.edu Pages: 12 Characters: 32,964 This RFC describes general functions of a Trouble Ticket system that could be designed for Network Operations Centers. The document is being distributed to members of the Internet community in order to stimulate discussions of new production-oriented operator-level application tools for network operations. Hopefully, this will result both in more ideas for improving NOC performance, and in more available tools that incorporate those ideas. This memo provides information for the Internet community. It does not specify an Internet standard. Distribution of this memo is unlimited. Requests to be added to or deleted from this RFC-DIST distribution list should be sent to RFC-REQUEST@NIC.DDN.MIL. RFCs can be obtained via FTP from FTP.NISC.SRI.COM, NIS.NSF.NET, NISC.JVNC.NET, VENERA.ISI.EDU, WUARCHIVE.WUSTL.EDU, SRC.DOC.IC.AC.UK, or NIC.DDN.MIL. Details on obtaining RFCs via FTP or EMAIL may be obtained by sending an EMAIL message to "rfc-info@ISI.EDU" with the message body "help: ways_to_get_rfcs". For example: To: rfc-info@ISI.EDU Subject: getting rfcs help: ways_to_get_rfcs Requests for special distribution should be addressed to either the author of the RFC in question, or to NIC@NIC.DDN.MIL. Unless specifically noted otherwise on the RFC itself, all RFCs are for unlimited distribution. Submissions for Requests for Comments should be sent to RFC-EDITOR@ISI.EDU. Please consult RFC 1111, "Instructions to RFC Authors", for further information. Joyce K. Reynolds USC/Information Sciences Institute