Track 4 - Internet Network Management

Objectives To instruct students in the essential aspects of Internet network management, in terms of operations and technology management as well as business and strategy management. Instructors Barbara Fraser (USA) Geoff Huston (Australia) David Conrad (USA) Nur Zincir-Heywood (Turkey)

Samurai Geek Managers

Participants

• Participant List
• Participant Pictures

Course Overview

1. Overview

2. How do national Internet infrastructures evolve?
   
   What are the common developmental phases?
   Who are the participants in each phase?
   What are the outcomes at each step?
   • Case Study - Australia

   • Case Study - Turkey

3. How is the Internet Structured?
   
   Overview of the Internet envicronment
   Illustrating the technical organisational structures within the Internet
4. IP Routing
   
5. The Architecture of an Internet Service
   
   • Part 1
   • Part 2
   • Part 3
   • Part 4
   Technical Management
   Resource Management
   Operational Management
   Service Management
6. Multi-Provider Issues
   
   Interactions between ISPs
   Technology Issues
   Business Issues
7. Capacity Management and Planning
   
   The nature of capacity demand for IP networks
8. Pricing Models and Business Planning for Internet Services
   
   ISP business models using marginal cost analysis (Excel Spreadsheet)
9. Network Operations Management
   
   Management tools and report tools
   Introduction to SNMP

10. Security Managment
    
11. Internet Services
    
    Usenet and INN
12. DNS Names and IP Addresses and Registries
    

13. Industry Trends
    
    Telco / ISP Relationship
14. Exercise Scenario
15. Wrap Up

Course Teaching Material

Powerpoint Slides
PDF Slides
Other documents

Internet Documents

Internet RFC documents, IETF Internet Drafts and RIPE documents (online)

CERT Security Module documents(online)

Other useful ISP references (cisco)

Useful Software

MRTG Software

MIT PGP Distribution

SSH Software

Suggested Reading List

An ISP Survival Guide by Geoff Huston, John Wiley & Sons, published November 1998. The book describes the ISP industry, covering the technology, business management and overall industry directions.	Quality of Service : Delivering Qos on the Internet and in Corporate Networks by Paul Ferguson and Geoff Huston, John Wiley & Sons, Feb 1998. A Book Companion Page contains updates on the references to papers and resources for QoS engineering.
An Engineering Approach to Computer Networking : ATM Networks, the Internet, and the Telephone Network by Srinivasan Keshav, Addison-Wesley Professional Computing Series.	Internet Architectures by Daniel Minoli and Andrew Schmidt, John Wiley & Sons.
Building and Managing Virtual Private Networks by David Kosiur, John Wiley & Sons.	Internet Routing Architectures by Bessam Halabi, Cisco Press.
TCP/IP Network Admistration by Craig Hunt, O'Reilly & Associates.	DNS and BIND by Paul ALbitz and Cricket Liu, O'Reilly & Associates.
Internet Performance Survival Guide by Geoff Huston, John Wiley & Sons, published March 2000.	Evil Geniuses by J. D. Illiad Frazer, et al, O'Reilly & Associates.
The Switch Book, by Rich Seifert, Published May 2000 by John Wiley & Sons.	Intrusion Detection by Rebecca Gurley Bace, Published December 1999 by New Riders.