ECRIT B. Rosen Internet-Draft NeuStar Intended status: Standards Track H. Tschofenig Expires: September 14, 2012 Nokia Siemens Networks R. Marshall TeleCommunication Systems, Inc. March 13, 2012 Additional Data related to an Emergency Call draft-ietf-ecrit-additional-data-03.txt Abstract When an emergency call is sent to a Public Safety Answering Point (PSAP), the device that sends it, as well as any service provider in the path of the call, or access network may have information about the call which the PSAP may be able to use. This document describes an XML data structure that contains this kind of information in a standardized form. A Uniform Resource Identifier (URI) that points to the structure can be included in the SIP signaling with the call, or the data may be included in the body of a SIP message. Status of this Memo This Internet-Draft is submitted in full conformance with the provisions of BCP 78 and BCP 79. Internet-Drafts are working documents of the Internet Engineering Task Force (IETF). Note that other groups may also distribute working documents as Internet-Drafts. The list of current Internet- Drafts is at http://datatracker.ietf.org/drafts/current/. Internet-Drafts are draft documents valid for a maximum of six months and may be updated, replaced, or obsoleted by other documents at any time. It is inappropriate to use Internet-Drafts as reference material or to cite them other than as "work in progress." This Internet-Draft will expire on September 14, 2012. Copyright Notice Copyright (c) 2012 IETF Trust and the persons identified as the document authors. All rights reserved. This document is subject to BCP 78 and the IETF Trust's Legal Provisions Relating to IETF Documents (http://trustee.ietf.org/license-info) in effect on the date of Rosen, et al. Expires September 14, 2012 [Page 1] Internet-Draft Additional Call Data March 2012 publication of this document. Please review these documents carefully, as they describe your rights and restrictions with respect to this document. Code Components extracted from this document must include Simplified BSD License text as described in Section 4.e of the Trust Legal Provisions and are provided without warranty as described in the Simplified BSD License. Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. Terminology . . . . . . . . . . . . . . . . . . . . . . . . . 7 3. Call-Info Specification . . . . . . . . . . . . . . . . . . . 8 4. Data Provider Information . . . . . . . . . . . . . . . . . . 9 4.1. Data Provider String . . . . . . . . . . . . . . . . . . . 9 4.2. Data Provider ID . . . . . . . . . . . . . . . . . . . . . 9 4.3. Type of Data Provider ID . . . . . . . . . . . . . . . . . 10 4.4. Data Provider Contact URI . . . . . . . . . . . . . . . . 10 4.5. Data Provider Languages(s) Supported . . . . . . . . . . . 11 4.6. vCARD of Data Provider . . . . . . . . . . . . . . . . . . 12 4.7. addDataProviderInfo XML Schema . . . . . . . . . . . . . . 12 5. Service Information . . . . . . . . . . . . . . . . . . . . . 14 5.1. Service Environment . . . . . . . . . . . . . . . . . . . 14 5.2. Service Delivered by Provider to End User . . . . . . . . 14 5.3. Service Mobility Environment . . . . . . . . . . . . . . . 16 5.4. addCallSvcInfo XML Schema . . . . . . . . . . . . . . . . 17 6. Device Information . . . . . . . . . . . . . . . . . . . . . . 18 6.1. Device Classification . . . . . . . . . . . . . . . . . . 18 6.2. Device Manufacturer . . . . . . . . . . . . . . . . . . . 20 6.3. Device Model Number . . . . . . . . . . . . . . . . . . . 20 6.4. Unique Device Identifier . . . . . . . . . . . . . . . . . 21 6.5. Type of Device Identifier . . . . . . . . . . . . . . . . 21 6.6. Device/Service Specific Additional Data Structure . . . . 22 6.7. Device/Service Specific Additional Data Structure Type . . 23 6.8. addDataDevInfo XML Schema . . . . . . . . . . . . . . . . 23 7. Owner/Subscriber Information . . . . . . . . . . . . . . . . . 25 7.1. vCARD for Subscriber's Data . . . . . . . . . . . . . . . 25 7.2. addCallSub XML Schema . . . . . . . . . . . . . . . . . . 25 8. Example . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 9. Security Considerations . . . . . . . . . . . . . . . . . . . 28 10. Privacy Considerations . . . . . . . . . . . . . . . . . . . . 29 11. IANA Considerations . . . . . . . . . . . . . . . . . . . . . 30 11.1. Registry creation . . . . . . . . . . . . . . . . . . . . 30 11.1.1. Additional Call Data Service Delivered Registry . . . 30 11.1.2. Additional Call Data Device Classification Registry . . . . . . . . . . . . . . . . . . . . . . 31 11.1.3. Additional Call Data Device ID Type Registry . . . . 32 11.2. 'emergencyCallData' Purpose Parameter Value . . . . . . . 32 Rosen, et al. Expires September 14, 2012 [Page 2] Internet-Draft Additional Call Data March 2012 11.3. URN Sub-Namespace Registration for provided-by Registry Entry . . . . . . . . . . . . . . . . . . . . . . 32 11.4. MIME Registrations . . . . . . . . . . . . . . . . . . . . 33 11.4.1. MIME Content-type Registration for 'application/addDataProviderInfo+xml' . . . . . . . . 33 11.4.2. MIME Content-type Registration for 'application/addCallSvcInfo+xml' . . . . . . . . . . 34 11.4.3. MIME Content-type Registration for 'application/addDataDevInfo+xml' . . . . . . . . . . 35 11.4.4. MIME Content-type Registration for 'application/addCallSub+xml' . . . . . . . . . . . . 36 11.5. URN Sub-Namespace Registration . . . . . . . . . . . . . . 38 11.5.1. Registration for urn:ietf:params:xml:ns:addDataProviderInfo . . . . . 38 11.5.2. Registration for urn:ietf:params:xml:ns:addCallSvcInfo . . . . . . . . 38 11.5.3. Registration for urn:ietf:params:xml:ns:addDataDevInfo . . . . . . . . 39 11.5.4. Registration for urn:ietf:params:xml:ns:addCallSub . 40 11.6. Schema Registrations . . . . . . . . . . . . . . . . . . . 41 12. Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . 43 13. References . . . . . . . . . . . . . . . . . . . . . . . . . . 44 13.1. Normative References . . . . . . . . . . . . . . . . . . . 44 13.2. Informational References . . . . . . . . . . . . . . . . . 44 Authors' Addresses . . . . . . . . . . . . . . . . . . . . . . . . 46 Rosen, et al. Expires September 14, 2012 [Page 3] Internet-Draft Additional Call Data March 2012 1. Introduction As communications devices increasingly utilize the Internet to interconnect and communicate, users will expect to use such devices to request help. The Internet Protocol suite provides many advantages but also requires re-thinking of the traditional emergency calling architecture. The IETF emergency services architecture, as described in [RFC6443] and [I-D.ietf-ecrit-phonebcp], offers a much richer communication exchange and thereby better situational awareness for call takers. The richness comes in various forms, including the multi-media communication capabilities (via voice, video, instant messaging, and real-time text), but also via more extensive flow of information. Sharing information between various actors will enable more intelligent decision making and therefore better response in case of an emergency. A pre-requisite is to offer the technical capabilities to let call takers to gain access to this information stored elsewhere (granted that they are authorized to access it). In general, there are four types of data exchanged: Data Associated with a Call: While information is carried in the call setup procedure itself (as part of the SIP headers as well as in the body of the SIP message, there is additional data known by the device making the call, or a service provider in the path of the call including contact data, subscriber data, service data and device data. Data Associated with a Location: Location information is available via the PIDF-LO element, which includes civic and geospatial location, information about the entity that provided the data, information about how the location was obtained (as expressed by the element, see Section 2.2.3 of [RFC4119], and the values registered in http://www.iana.org/assignments/method-tokens/method-tokens.xml), and which entity or organization supplied location information (beyond the domain information that can be inferred from a signing certificate) available via the element. However, there may be data that is specific to the location not available in the PIDF, such as floor plan, tenant and building owner contact data, HVAC status, etc. Data Associated with a Caller: This is personal data about a caller, including medical information and emergency contact data. Rosen, et al. Expires September 14, 2012 [Page 4] Internet-Draft Additional Call Data March 2012 Data associated with a PSAP: When a PSAP handles a call it develops information about the call, which must be passed to subsequent PSAPs, dispatchers and/or responders. When an emergency call is sent to a PSAP, while there is a rich set of data in the SIP message used for the call setup, the device, as well as any other service provider in the path may have even more information useful for a PSAP. This information may include the identity and contact information of the service provider, subscriber identity and contact information, the type of service the provider offers, what kind of device is being used, etc. Some data is device or service dependent data. For example, a car telematics system or service may have crash information. A medical monitoring device may have sensor data. While the details of the information may vary by device or service, there needs to be a common way to send such data to a PSAP. This document focuses only on the data that can be obtained about a call and a mechanism for transporting it in an existing SIP header field, the Call-Info header, which is specified in Section 20.9 of [RFC3261]. For this purpose a new token, namely 'emergencyCallData' is defined to be carried in the "purpose" parameter. If the "purpose" parameter is set to 'emergencyCallData' then the Call-Info header contains a HTTPS URL that points to a service and data structure with information about the call or is a CID that allows the data structure itself to be placed in the body of the message. Section 8 shows a SIP INVITE example containing such a Call-Info header using the purpose parameter. Besides a service provider in the path of a call, the access network (which in the IETF emergency call architecture provides location in the form of a PIDF-LO [RFC4119]) also has similar information that would be valuable to the PSAP. This information is not specific to the location itsef, but rather would provide descriptive information having to do with the immediate circumstances about the provision of the location (who the access network is, how to contact that entity, what kind of service the access network provides, possibly subscriber data, etc.). This data is similar in nearly every respect with the data known by services providers in the path of the call. For this reason, this document describes a "provided-by" namespace per [RFC4119] for passing information known to the access network. The data is defined as a series of "blocks" that represent a class of information. Each of the blocks is a MIME type, and an extensible set of these types constitute the data structure. A registry is defined to list the block types that may be included. The data structure contains an element which itself is a URI that has Rosen, et al. Expires September 14, 2012 [Page 5] Internet-Draft Additional Call Data March 2012 device or service dependent data. Thus the common Additional Data about a Call defined by this document contains a 'hook', in the form of a URI, for a device or service dependent data structure. Rosen, et al. Expires September 14, 2012 [Page 6] Internet-Draft Additional Call Data March 2012 2. Terminology The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119 [RFC2119]. Rosen, et al. Expires September 14, 2012 [Page 7] Internet-Draft Additional Call Data March 2012 3. Call-Info Specification The Additional Data about a Call is information specific to a call known by the device that sends it or a service provider in the path of a call or in the access network the call originates in. The Additional Data about a Call is a set of information blocks. Each block is a MIME type, and any set of blocks may be included in the set. Two mechanisms are provided to transport the data set, namely 1. A URI to the data set MAY be inserted in a SIP INVITE or MESSAGE transaction with a Call-Info header containing a purpose of "emergencyCallData". If the data is provided by reference, it may be retrieved with an HTTPS Get from the URI. The URI MUST specify an HTTPS scheme, and TLS protection for the data MUST be negotiated. 2. The data may be supplied by value in a SIP INVITE or MESSAGE message. In this case, Content Indirection (CID) [RFC2392] is used, with the CID URL pointing to the body of the message. More than one Call-Info header with an emergencyCallData purpose can be expected, but at least one MUST be provided. The device MUST provide one if no service provider is in the path of the call. The device MAY insert one if it uses a service provider, and any intermediary service provider SHOULD insert its own. When there are multiple intermediaries, each intermediary SHOULD each insert one. For example, a device may provide one, a telematics service provider may provide one and the mobile carrier handling the call may provide one. There may be circumstances where there is a service provider who is unaware that the call is an emergency call and cannot reasonably be expected to determine that it is an emergency call. In that case, that service provider is not expected to provide emergencyCallData. Note: The access network MAY supply additional data as well. For this purpose, this document defines a namespace and adds the namespace to the "provided-by" registry defined by PIDF-LO [RFC4119]. Additional data about a call is defined as a series of MIME objects, each with an XML data structure contained inside. MIME-multipart is used to enclose the XML documents and the sections below define them. Rosen, et al. Expires September 14, 2012 [Page 8] Internet-Draft Additional Call Data March 2012 4. Data Provider Information This block is intended to be provided by any service provider in the path of the call or the access network provider. It includes identification and contact information. This block SHOULD be provided for every service provider in the path of the call, and the access network provider. Devices also use this block to provide identifying information. The MIME type is "addDataProviderInfo+xml". 4.1. Data Provider String Data Element: Data Provider String Use: Required XML Element: Description: This is a plain language string suitable for displaying the name of the service provider that created the additional data structure. If the device created the structure the value is identical to the contact header in the SIP INVITE. Reason for Need: Inform the call taker about the identity of the entity providing the additional call data structure. How Used by Call Taker: Allows the call taker to interpret the data in this structure. The source of the information often influences how the information is used, believed or verified. 4.2. Data Provider ID Data Element: Data Provider ID Use: Conditional. Must be provided if the service provider is located in a jurisdiction that maintains such ids. Devices are not required to provide it. XML Element: Rosen, et al. Expires September 14, 2012 [Page 9] Internet-Draft Additional Call Data March 2012 Description: A jurisdiction specific code for the provider shown in the element that created the structure of the call. This data SHOULD be provided if the local jurisdiction maintains such an ID list. For example, in North America, this would be a "NENA Company ID". Devices would not typically use this element. Reason for Need: Inform the call taker about the identity of the entity providing the additional call data structure. How Used by Call Taker: Where jurisdictions have lists of providers the Data Provider ID can lead to a wealth of information. 4.3. Type of Data Provider ID Data Element: Type of Data Provider ID Use: Conditional. If Data Provider ID is provided, Type of Data Provider ID is required. XML Element: Description: Identifies the type of data provider id being supplied in the ProviderId data element. A registry will reflect the following valid entries: * NENA (CDMA) * Other Reason for Need: Identifies how to interpret the Data Provider ID. How Used by Call Taker: Determines which provider ID registry to consult for more information 4.4. Data Provider Contact URI Rosen, et al. Expires September 14, 2012 [Page 10] Internet-Draft Additional Call Data March 2012 Data Element: Data Provider Contact URI Use: Required XML Element: Description: For a service provider the contact SHOULD be a contact URI. This must be a SIP URI. If a telephone number is the contact address it should be provided in the form of sip:telephonenumber@serviceprovider:user=phone. If the call is from a device, this would reflect the contact information of the owner of the device. When provided by a service provider, this would be a URI to a 24/7 support organization tasked to provide PSAP support for this emergency call. Reason for Need: Additional data providers may need to be contacted for error or other unusual circumstances. How Used by Call Taker: To contact the supplier of the additional data for assistance in handling the call. 4.5. Data Provider Languages(s) Supported Data Element: Data Provider Language(s) supported Use: Conditional XML Element: Description: Provided by's alpha 2-character code as defined in ISO 639-1:2002 (http://www.iso.org/iso/catalogue_detail?csnumber=22109) Codes for the representation of names of languages -- Part 1: Alpha-2 code Multiple instances of this element may occur. Order is significant; preferred language should appear first. This data is required if a Data Provider Contact URI is provided. The content must reflect the languages supported at the contact URI. Rosen, et al. Expires September 14, 2012 [Page 11] Internet-Draft Additional Call Data March 2012 Reason for Need: Information needed to determine if emergency service authority can communicate with the service provider or if an interpreter will be needed. How Used by Call Taker: If call taker cannot speak language(s) supported by the service provider, a translation service will need to be added to the conversation. 4.6. vCARD of Data Provider Data Element: vCARD of Data Provider Use: Optional XML Element: Description: There are many fields in the xCARD and the creator of the data structure is encouraged to provide as much information as they have available. N, ORG, ADR, TEL, EMAIL are suggested at a minimum. N should contain name of support group or device owner as appropriate. For encoding of the vCard this specification uses the XML-based encoding specified in [RFC6351]. and is hereinafter referred to as "xCard" Reason for Need: Information needed to determine additional contact information. How Used by Call Taker: Assists call taker by providing additional contact information that may not be included in the SIP invite or the PIDF-LO. 4.7. addDataProviderInfo XML Schema Rosen, et al. Expires September 14, 2012 [Page 12] Internet-Draft Additional Call Data March 2012 Figure 1: addDataProviderInfo XML Schema Rosen, et al. Expires September 14, 2012 [Page 13] Internet-Draft Additional Call Data March 2012 5. Service Information This block describes the service that the service provider provides to the caller. It SHOULD be included by all SPs in the path of the call. The mime type is "addCallSvcInfo+xml". 5.1. Service Environment Data Element: Service Environment Use: Required XML Element: Description: This element defines whether a call is from a business or residence caller. Currently, the only valid entries are 'Business' or 'Residence'. Reason for Need: To assist in determining equipment and manpower requirements. How Used by Call Taker: Information may be used to assist in determining equipment and manpower requirements for emergency responders. As the information is not always available, and the registry is not all encompassing, this is at best advisory information, but since it mimics a similar capability in some current emergency calling systems, it is known to be valuable. The service provider uses it's best information (such as a rate plan, facilities used to deliver service or service description) to determine the information and is not responsible for determining the actual characteristics of the location where the call originates from. 5.2. Service Delivered by Provider to End User Data Element: Service Delivered by Provider to End User Use: Required Rosen, et al. Expires September 14, 2012 [Page 14] Internet-Draft Additional Call Data March 2012 XML Element: Description: This defines the type of service the end user has subscribed to. The implied mobility of this service can not be relied upon. A registry will reflect the following initial valid entries: * Wireless Telephone Service: Includes Satellite, CDMA, GSM, Wi-Fi, WiMAX, LTE (Long Term Evolution) * Fixed Public Pay/Coin telephones: Any coin or credit card operated device. * One way outbound service * Inmate call/service * Soft dialtone/quick service/warm disconnect/suspended * Multi-line telephone system (MLTS): Includes all PBX, Centrex, key systems, Shared Tenant Service. * Sensor, unattended: Includes devices that generate DATA ONLY. This is one-way information exchange and there will be no other form of communication. * Sensor, attended: Includes devices that are supported by a monitoring service provider or automatically open a two-way communication path. * Wireline: Plain Old Telephone Service (POTS). * VoIP Telephone Service: A type of service that offers communication over internet protocol, such as Fixed, Nomadic, Mobile, Unknown * Relay Service: a type of service where there is a human 3rd party agent who provides some kind of additional assistance to the caller. Includes sign language relay and telematics services which provide a service assistant on the call. * Remote (off premise extension) There can be more than one value returned. For example, a VoIP prison telephone service is a reasonable combination. Rosen, et al. Expires September 14, 2012 [Page 15] Internet-Draft Additional Call Data March 2012 Reason for Need: Knowing the type of service may assist the PSAP with the handling of the call. How Used by Call Taker: Call takers often use this information to determine what kinds of questions to ask callers, and how much to rely on supportive information. An emergency call from a prison is treated differently that a call from a sensor device. As the information is not always available, and the registry is not all encompassing, this is at best advisory information, but since it mimics a similar capability in some current emergency calling systems, it is known to be valuable. 5.3. Service Mobility Environment Data Element: Service Mobility Environment Use: Required XML Element: Description: This provides the service providers view of the mobility of the caller. As the service provider may not know the characteristics of the actual access network used, the value not be relied upon. A registry will reflect the following initial valid entries: * Mobile: the device should be able to move at any time * Fixed: the device is not expected to move unless the service is relocated * Nomadic: the device is not expected to move while on a call, but may move between calls Reason for Need: Knowing the service provider's belief of mobility may assist the PSAP with the handling of the call. How Used by Call Taker: To determine whether to assume the location of the caller might change. Rosen, et al. Expires September 14, 2012 [Page 16] Internet-Draft Additional Call Data March 2012 5.4. addCallSvcInfo XML Schema Figure 2: addCallSvcInfo XML Schema Rosen, et al. Expires September 14, 2012 [Page 17] Internet-Draft Additional Call Data March 2012 6. Device Information This block provides information about the device used to place the call. It should be provided by any service provider that knows what device is being used, and by the device itself. The mime type is "addDataDevInfo+xml". 6.1. Device Classification Data Element: Device Classification Use: Optional XML Element: Description: This data element defines the kind of device making the emergency call. If the device provides the data structure, the device information should be provided. If the service provider provides the structure and it knows what the device is, the service provider should provide the device information. Often the carrier does not know what the device is. It is possible to receive 2 Additional Data Associated with a Caller data structures, one created by the device and one created by the service provider. This Information describes the about the device, not how it is being used. This data element defines the kind of device making the emergency call. A registry will reflect the following valid entries: * Cordless handset * Fixed phone * Mobile handset * ATA - analog terminal adapter * Satellite phone * Stationary computing device (alarm system, data sensor) * Guardian devices * Desktop PC Rosen, et al. Expires September 14, 2012 [Page 18] Internet-Draft Additional Call Data March 2012 * Laptop computing device * Tablet computing device * Alarm system * Data sensor * Personal beacons (spot) * Auto telematics (indicates VEDS data set) * Trucking telematics * Farm equipment telematics * Marine telematics * PDA (personal digital assistant) * PND (personal navigation device) * Smart phone * Internet tablet * Gaming console * Video phone * Other text device * Not Available Reason for Need: The device classification describes the capability of the calling device and assists in identifying the meaning of the emergency call location information that is being presented. For example, does the device require human intervention to initiate a call or is this call the result of programmed instructions?. Does the calling device have the ability to update location or condition changes? Is this device interactive or a one-way reporting device? Rosen, et al. Expires September 14, 2012 [Page 19] Internet-Draft Additional Call Data March 2012 How Used by Call Taker: May assist with location of caller. For example, a cordless handset may be outside or next door. May provide calltaker some context about the caller, the capabilities of the device used for the call or the environment the device is being used in. 6.2. Device Manufacturer Data Element: Device Manufacturer Use: Optional XML Element: Description: The plain language name of the manufacturer of the device. Reason for Need: Used by PSAP management for post-mortem investigation/resolution. How Used by Call Taker: Probably not used by calltaker, but by PSAP management. 6.3. Device Model Number Data Element: Device Model Number Use: Optional XML Element: Description: Model number of the device. Reason for Need: Used by PSAP management for after action investigation/resolution. Rosen, et al. Expires September 14, 2012 [Page 20] Internet-Draft Additional Call Data March 2012 How Used by Call Taker: Probably not used by calltaker, but by PSAP management. 6.4. Unique Device Identifier Data Element: Unique Device Identifier Use: Optional XML Element: Description: String that identify the specific device making the call or creating an event. Reason for Need: Uniquely identifies the device as opposed to any signaling identifiers encountered in the call signaling stream. How Used by Call Taker: Probably not used by calltaker they would need to refer to management for investigation. 6.5. Type of Device Identifier Data Element: Type of Device Identifier Use: Conditional: must be provided if DeviceID is provided XML Element: Description: Identifies the type of device identifier being generated in the unique device identifier data element. A registry will reflect the following valid entries: * MEID (CDMA) * ESN (Electronic Serial Number - superseded by MEID) * MAC (Media Access Control) Address - any IEEE device with an Ethernet, Wi-Fi connection Rosen, et al. Expires September 14, 2012 [Page 21] Internet-Draft Additional Call Data March 2012 * WiMAX has a device certificate * IMEI (International Mobile Equipment Identifier - GSM) * Unique Device Identifier (Unique identifier for medical devices) * RFID (Radio Frequency Identification) * Sensors (types to be identified in a future document version) * Manufacturer Serial Number * Other Reason for Need: Identifies how to interpret the Unique Device Identifier. How Used by Call Taker: Additional information that may be used to assist with call handling. 6.6. Device/Service Specific Additional Data Structure Data Element: Device/service specific additional data structure Use: Optional XML Element: Description: A URI representing additional data whose schema is specific to the device or service which created it. An example is the VEDs structure for a vehicle telematics device. The URI, when dereferenced, MUST yield a data structure defined by the Device/ service specific additional data type value. Different data may be created by each classification; i.e., telematics creates VEDS data set - can be different types of data depending on device. Reason for Need: Provides device/service specific data that may be used by the call taker and/or responders. Rosen, et al. Expires September 14, 2012 [Page 22] Internet-Draft Additional Call Data March 2012 How Used by Call Taker: Provide information to guide call takers to select appropriate responders, give appropriate pre-arrival instructions to callers, and advise responders of what to be prepared for. May be used by responders to guide assistance provided. 6.7. Device/Service Specific Additional Data Structure Type Data Element: Type of Device/service specific additional data structure Use: Conditional. MUST be provided when Device/service specific additional URI is provided XML Element: Description: Value from a registry defined by this document to describe the type of data that can be retrieved from the Device/ service specific additional data structure. Initial values are: * IEEE 1512 - USDOT Model for traffic incidents * VEDS Reason for Need: This data element will allow for identification of externally defined schemas, which may have additional data that will assist in emergency response. How Used by Call Taker: This data element will allow the end user (calltaker or first responder) to know what type of additional data may be available to aid in providing the needed emergency services. Note: Information which is specific to a location or a caller (person) should not be placed in this section. 6.8. addDataDevInfo XML Schema Rosen, et al. Expires September 14, 2012 [Page 23] Internet-Draft Additional Call Data March 2012 Figure 3: addDataDevInfo XML Schema Rosen, et al. Expires September 14, 2012 [Page 24] Internet-Draft Additional Call Data March 2012 7. Owner/Subscriber Information This block describes the owner of the device (if provided by the device) or the subscriber information, if provided by a service provider. The contact location is not necessarily the location of the caller or incident, but is rather the nominal contact address. The mime type is "addCallSub+xml". 7.1. vCARD for Subscriber's Data Data Element: xCARD for Subscriber's Data Use: Conditional: Some services (e.g. prepaid phones, initialized phones, etc.) may not have this information. XML Element: Description: Information known by the service provider or device about the subscriber; i.e., Name, Address, Individual Telephone Number, Main Telephone Number and any other data. N, ORG (if appropriate), ADR, TEL, EMAIL are suggested at a minimum. Reason for Need: When the caller is unable to provide information, this data may be used to obtain it How Used by Call Taker: Obtaining critical information about the caller and possibly the location when it is not able to be obtained otherwise. 7.2. addCallSub XML Schema Rosen, et al. Expires September 14, 2012 [Page 25] Internet-Draft Additional Call Data March 2012 Figure 4: addCallSub XML Schema Rosen, et al. Expires September 14, 2012 [Page 26] Internet-Draft Additional Call Data March 2012 8. Example INVITE sips:bob@biloxi.example.com SIP/2.0 Via: SIPS/2.0/TLS pc33.atlanta.example.com;branch=z9hG4bK74bf9 Max-Forwards: 70 To: Bob From: Alice ;tag=9fxced76sl Call-ID: 3848276298220188511@atlanta.example.com Call-Info: ;purpose=icon, ;purpose=info, ;purpose=emergencyCallData Geolocation: Geolocation-Routing: no Accept: application/sdp, application/pidf+xml CSeq: 31862 INVITE Contact: Content-Type: multipart/mixed; boundary=boundary1 Content-Length: ... --boundary1 Content-Type: application/sdp ...SDP goes here --boundary1 Content-Type: application/pidf+xml Content-ID: ...PIDF-LO goes here --boundary1-- Content-Type: application/pidf+xml Content-ID: <1234567890@atlanta.example.com> ...Additional Data goes here --boundary1-- Example: Attaching Additional Data via CID to a SIP INVITE Rosen, et al. Expires September 14, 2012 [Page 27] Internet-Draft Additional Call Data March 2012 9. Security Considerations The information in this data structure will usually be considered private. HTTPS is specified to require the provider of the information to validate the credentials of the requester. While the creation of a PKI that has global scope may be difficult, the alternatives to creating devices and services that can provide critical information securely are more daunting. The Call-info header with purpose='emergencyCallData' MUST only be sent on an emergency call, which can be ascertained by the presence of an emergency service urn in a Route header of a SIP message. Rosen, et al. Expires September 14, 2012 [Page 28] Internet-Draft Additional Call Data March 2012 10. Privacy Considerations [Editor's Note: The privacy considerations outlined in [I-D.iab-privacy-considerations] need to be addressed here in a future version of this document. There is much private data in this information. Local regulations may govern what data must be provided in emergency calls, but in general, the emergency call system is often aided by the kinds of information described in this document. There is a tradeoff between the privacy considerations and the utility of the data. Certainly, if the data cannot be protected, due to failure of the TLS mechanisms described here, data not required by regulation SHOULD not be sent. Rosen, et al. Expires September 14, 2012 [Page 29] Internet-Draft Additional Call Data March 2012 11. IANA Considerations 11.1. Registry creation 11.1.1. Additional Call Data Service Delivered Registry This document creates a new registry called 'Additional Call Data Service Delivered'. As defined in [RFC5226], this registry operates under "Expert Review" rules. The content of this registry includes: Name: enumeration token of the service. Description: Short description identifying the service. The values defined are: +--------+----------------------------------------+ | Name | description | +--------+-------+--------------------------------+ | Wrless | Wireless Telephone Service: Includes | | | Satellite, CDMA, GSM, Wi-Fi, WiMAX, | | | LTE (Long Term Evolution) | | Coin | Fixed Public Pay/Coin telephones: Any | | | coin or credit card operated device | | 1way | One way outbound service | | Prison | Inmate call/service | | Temp | Soft dialtone/quick service/warm | | | disconnect/suspended | | MLTS | Multi-line telephone system: Includes | | | all PBX, Centrex, key systems, | | | Shared Tenant Service | | SenseU | Sensor, unattended: Includes devices | | | that generate DATA ONLY. This is | | | one-way information exchange and | | | there will be no other form of | | | communication | | SenseA | Sensor, attended: Includes devices | | | that are supported by a monitoring | | | service provider or automatically | | | open a two-way communication path | | POTS | Wireline: Plain Old Telephone Service | | VOIP | VoIP Telephone Service: A type of | | | service that offers communication | | | over internet protocol, such as Fixed| | | Nomadic, Mobile, ... | +--------+-------+--------------------------------+ Rosen, et al. Expires September 14, 2012 [Page 30] Internet-Draft Additional Call Data March 2012 11.1.2. Additional Call Data Device Classification Registry This document creates a new registry called 'Additional Call Data Device Classification'. As defined in [RFC5226], this registry operates under "Expert Review" rules. The content of this registry includes: Name: enumeration token of the device classification. Description: Short description identifying the device type. The values defined are: +--------+----------------------------------------+ | Name | description | +--------+-------+--------------------------------+ |Cordless| Cordless handset | | Fixed | Fixed phone | | Mobile | Mobile handset | | ATA | analog terminal adapter | |Satphone| Satellite phone | | FSense | Stationary computing device (alarm | | | system, data sensor) | | Guard | Guardian devices | | Desktop| Desktop PC | | Laptop | Laptop computing device | | Tablet | Tablet computing device | | Alarm | Alarm system | | MSense | Mobile Data sensor | | Beacon | Personal beacons (spot) | | Auto | Auto telematics | | Truck | Truck telematics | | Farm | Farm equipment telematics | | Marine | Marine telematics | | PDA | Personal digital assistant | | PND | Personal navigation device) | | SmrtPhn| Smart phone | | Itab | Internet tablet | | Game | Gaming console | | Video | Video phone | | Text | Other text device | | NA | Not Available | +--------+----------------------------------------+ Rosen, et al. Expires September 14, 2012 [Page 31] Internet-Draft Additional Call Data March 2012 11.1.3. Additional Call Data Device ID Type Registry This document creates a new registry called 'Additional Call Data Device ID Type'. As defined in [RFC5226], this registry operates under "Expert Review" rules. The content of this registry includes: Name: enumeration token of the device id type. Description: Short description identifying the type of device id. The values defined are: +--------+----------------------------------------+ | Name | description | +--------+-------+--------------------------------+ | MEID | Mobile Equipment Identifier (CDMA) | | ESN | Electronic Serial Number(GSM) | | MAC | Media Access Control Address (IEEE) | | WiMAX | device certificate unique id | | IMEI | International Mobile Equipment ID (GSM)| | UDI | Unique Device Identifier (medical) | | RFID | Radio Frequency Identification | | Sense | Sensors (types to be identified ) | | SN | Manufacturer Serial Number | | Other | Other | +--------+----------------------------------------+ 11.2. 'emergencyCallData' Purpose Parameter Value This document defines the 'emergencyCallData' value for the "purpose" parameter of the Call-Info header field. The Call-Info header and the corresponding registry for the 'purpose' parameter was established with RFC 3261 [RFC3261]. Header Parameter New Field Name Value Reference ---------- --------- ----------------- --------- Call-Info purpose emergencyCallData [This RFC] 11.3. URN Sub-Namespace Registration for provided-by Registry Entry This section registers the namespace specified in ??? in the provided-by registry established by RFC 4119. Rosen, et al. Expires September 14, 2012 [Page 32] Internet-Draft Additional Call Data March 2012 11.4. MIME Registrations 11.4.1. MIME Content-type Registration for 'application/ addDataProviderInfo+xml' This specification requests the registration of a new MIME type according to the procedures of RFC 4288 [RFC4288] and guidelines in RFC 3023 [RFC3023]. MIME media type name: application MIME subtype name: addDataProviderInfo+xml Mandatory parameters: none Optional parameters: charset Indicates the character encoding of enclosed XML. Encoding considerations: Uses XML, which can employ 8-bit characters, depending on the character encoding used. See Section 3.2 of RFC 3023 [RFC3023]. Security considerations: This content type is designed to carry the data provider information, which is a sub-category of additional data about an emergency call. Since this data contains personal information appropriate precautions have to be taken to limit unauthorized access, inappropriate disclosure to third parties, and eavesdropping of this information. Please refer to Section 9 and Section 10 for more information. Interoperability considerations: None Published specification: [TBD: This specification] Applications which use this media type: Emergency Services Additional information: Magic Number: None File Extension: .xml Rosen, et al. Expires September 14, 2012 [Page 33] Internet-Draft Additional Call Data March 2012 Macintosh file type code: 'TEXT' Personal and email address for further information: Hannes Tschofenig, Hannes.Tschofenig@gmx.net Intended usage: LIMITED USE Author: This specification is a work item of the IETF ECRIT working group, with mailing list address . Change controller: The IESG 11.4.2. MIME Content-type Registration for 'application/ addCallSvcInfo+xml' This specification requests the registration of a new MIME type according to the procedures of RFC 4288 [RFC4288] and guidelines in RFC 3023 [RFC3023]. MIME media type name: application MIME subtype name: addCallSvcInfo+xml Mandatory parameters: none Optional parameters: charset Indicates the character encoding of enclosed XML. Encoding considerations: Uses XML, which can employ 8-bit characters, depending on the character encoding used. See Section 3.2 of RFC 3023 [RFC3023]. Security considerations: This content type is designed to carry the service information, which is a sub-category of additional data about an emergency call. Since this data contains personal information appropriate precautions have to be taken to limit unauthorized access, inappropriate disclosure to third parties, and eavesdropping of this information. Please refer to Section 9 and Section 10 for more information. Rosen, et al. Expires September 14, 2012 [Page 34] Internet-Draft Additional Call Data March 2012 Interoperability considerations: None Published specification: [TBD: This specification] Applications which use this media type: Emergency Services Additional information: Magic Number: None File Extension: .xml Macintosh file type code: 'TEXT' Personal and email address for further information: Hannes Tschofenig, Hannes.Tschofenig@gmx.net Intended usage: LIMITED USE Author: This specification is a work item of the IETF ECRIT working group, with mailing list address . Change controller: The IESG 11.4.3. MIME Content-type Registration for 'application/ addDataDevInfo+xml' This specification requests the registration of a new MIME type according to the procedures of RFC 4288 [RFC4288] and guidelines in RFC 3023 [RFC3023]. MIME media type name: application MIME subtype name: addDataDevInfo+xml Mandatory parameters: none Optional parameters: charset Indicates the character encoding of enclosed XML. Encoding considerations: Uses XML, which can employ 8-bit characters, depending on the character encoding used. See Section 3.2 of RFC 3023 [RFC3023]. Rosen, et al. Expires September 14, 2012 [Page 35] Internet-Draft Additional Call Data March 2012 Security considerations: This content type is designed to carry the device information information, which is a sub-category of additional data about an emergency call. Since this data contains personal information appropriate precautions have to be taken to limit unauthorized access, inappropriate disclosure to third parties, and eavesdropping of this information. Please refer to Section 9 and Section 10 for more information. Interoperability considerations: None Published specification: [TBD: This specification] Applications which use this media type: Emergency Services Additional information: Magic Number: None File Extension: .xml Macintosh file type code: 'TEXT' Personal and email address for further information: Hannes Tschofenig, Hannes.Tschofenig@gmx.net Intended usage: LIMITED USE Author: This specification is a work item of the IETF ECRIT working group, with mailing list address . Change controller: The IESG 11.4.4. MIME Content-type Registration for 'application/addCallSub+xml' This specification requests the registration of a new MIME type according to the procedures of RFC 4288 [RFC4288] and guidelines in RFC 3023 [RFC3023]. MIME media type name: application MIME subtype name: addCallSub+xml Rosen, et al. Expires September 14, 2012 [Page 36] Internet-Draft Additional Call Data March 2012 Mandatory parameters: none Optional parameters: charset Indicates the character encoding of enclosed XML. Encoding considerations: Uses XML, which can employ 8-bit characters, depending on the character encoding used. See Section 3.2 of RFC 3023 [RFC3023]. Security considerations: This content type is designed to carry owner/subscriber information, which is a sub-category of additional data about an emergency call. Since this data contains personal information appropriate precautions have to be taken to limit unauthorized access, inappropriate disclosure to third parties, and eavesdropping of this information. Please refer to Section 9 and Section 10 for more information. Interoperability considerations: None Published specification: [TBD: This specification] Applications which use this media type: Emergency Services Additional information: Magic Number: None File Extension: .xml Macintosh file type code: 'TEXT' Personal and email address for further information: Hannes Tschofenig, Hannes.Tschofenig@gmx.net Intended usage: LIMITED USE Author: This specification is a work item of the IETF ECRIT working group, with mailing list address . Change controller: The IESG Rosen, et al. Expires September 14, 2012 [Page 37] Internet-Draft Additional Call Data March 2012 11.5. URN Sub-Namespace Registration 11.5.1. Registration for urn:ietf:params:xml:ns:addDataProviderInfo This section registers a new XML namespace, as per the guidelines in RFC 3688 [RFC3688]. URI: urn:ietf:params:xml:ns:addDataProviderInfo Registrant Contact: IETF, ECRIT working group, , as delegated by the IESG . XML: BEGIN Namespace for Additional Emergency Call Data: Data Provider Information

Namespace for Additional Data related to an Emergency Call

Data Provider Information

See [TBD: This document].

END 11.5.2. Registration for urn:ietf:params:xml:ns:addCallSvcInfo This section registers a new XML namespace, as per the guidelines in RFC 3688 [RFC3688]. URI: urn:ietf:params:xml:ns:addCallSvcInfo Registrant Contact: IETF, ECRIT working group, , as delegated by the IESG . Rosen, et al. Expires September 14, 2012 [Page 38] Internet-Draft Additional Call Data March 2012 XML: BEGIN Namespace for Additional Emergency Call Data: Service Information

Namespace for Additional Data related to an Emergency Call

Service Information

See [TBD: This document].

END 11.5.3. Registration for urn:ietf:params:xml:ns:addDataDevInfo This section registers a new XML namespace, as per the guidelines in RFC 3688 [RFC3688]. URI: urn:ietf:params:xml:ns:addDataDevInfo Registrant Contact: IETF, ECRIT working group, , as delegated by the IESG . XML: Rosen, et al. Expires September 14, 2012 [Page 39] Internet-Draft Additional Call Data March 2012 BEGIN Namespace for Additional Emergency Call Data: Device Information

Namespace for Additional Data related to an Emergency Call

Device Information

See [TBD: This document].

END 11.5.4. Registration for urn:ietf:params:xml:ns:addCallSub This section registers a new XML namespace, as per the guidelines in RFC 3688 [RFC3688]. URI: urn:ietf:params:xml:ns:addCallSub Registrant Contact: IETF, ECRIT working group, , as delegated by the IESG . XML: Rosen, et al. Expires September 14, 2012 [Page 40] Internet-Draft Additional Call Data March 2012 BEGIN Namespace for Additional Emergency Call Data: Owner/Subscriber Information

Namespace for Additional Data related to an Emergency Call

Owner/Subscriber Information

See [TBD: This document].

END 11.6. Schema Registrations This specification registers four schemas, as per the guidelines in RFC 3688 [RFC3688]. URI: urn:ietf:params:xml:schema:additional-data:addDataProviderInfo Registrant Contact: IETF, ECRIT Working Group (ecrit@ietf.org), as delegated by the IESG (iesg@ietf.org). XML: The XML schema can be found in Figure 1. URI: urn:ietf:params:xml:schema:additional-data:addCallSvcInfo Registrant Contact: IETF, ECRIT Working Group (ectit@ietf.org), as delegated by the IESG (iesg@ietf.org). XML: The XML schema can be found in Figure 2. URI: urn:ietf:params:xml:schema:additional-data:addDataDevInfo Registrant Contact: IETF, ECRIT Working Group (ecrit@ietf.org), as delegated by the IESG (iesg@ietf.org). Rosen, et al. Expires September 14, 2012 [Page 41] Internet-Draft Additional Call Data March 2012 XML: The XML schema can be found in Figure 3. URI: urn:ietf:params:xml:schema:additional-data:addCallSub Registrant Contact: IETF, ECRIT Working Group (ecrit@ietf.org), as delegated by the IESG (iesg@ietf.org). XML: The XML schema can be found in Figure 4. Rosen, et al. Expires September 14, 2012 [Page 42] Internet-Draft Additional Call Data March 2012 12. Acknowledgments The authors would like to thank the following persons for their work in the NENA Data Technical Committee: Delaine Arnold (Data Technical Committee Chair), Marc Berryman, Erica Aubut (Data Technical Committee Vice-Chair), Susan Sherwood, Ric Atkins, Patty Bluhm, Eileen Boroski, David Connel, Maryls Davis, Paul-David de la Rosby, Gordon Chinander, David Froneberger, Marilyn Haroutunian, Roger Hixson, Rick Jones, Roger Marshall, Tom Muehleisen, Ira Pyles, Carl Reed, Susan Seet, and Skip Walls. The authors would also like to thank Tom Breen, Technical Committee Chair/Liaison; Busam, Technical Committee Vice-Chair/Liaison; Pete Eggimann, Operations Committee Chair/Liaison; Wendy Lively, Operations Committee Chair/Liaison; Roger Hixson, Technical Director; and Rick Jones, Operations Issues Director for their support and assistance. [Editor's Note: Add the participants of the NENA Additional Data Working group lead by Matt Serra.] Rosen, et al. Expires September 14, 2012 [Page 43] Internet-Draft Additional Call Data March 2012 13. References 13.1. Normative References [RFC2119] Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, March 1997. [RFC2392] Levinson, E., "Content-ID and Message-ID Uniform Resource Locators", RFC 2392, August 1998. [RFC3023] Murata, M., St. Laurent, S., and D. Kohn, "XML Media Types", RFC 3023, January 2001. [RFC3261] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A., Peterson, J., Sparks, R., Handley, M., and E. Schooler, "SIP: Session Initiation Protocol", RFC 3261, June 2002. [RFC3688] Mealling, M., "The IETF XML Registry", BCP 81, RFC 3688, January 2004. [RFC4119] Peterson, J., "A Presence-based GEOPRIV Location Object Format", RFC 4119, December 2005. [RFC4288] Freed, N. and J. Klensin, "Media Type Specifications and Registration Procedures", BCP 13, RFC 4288, December 2005. [RFC5226] Narten, T. and H. Alvestrand, "Guidelines for Writing an IANA Considerations Section in RFCs", BCP 26, RFC 5226, May 2008. [RFC6351] Perreault, S., "xCard: vCard XML Representation", RFC 6351, August 2011. 13.2. Informational References [I-D.iab-privacy-considerations] Cooper, A., Tschofenig, H., Aboba, B., Peterson, J., and J. Morris, "Privacy Considerations for Internet Protocols", draft-iab-privacy-considerations-02 (work in progress), March 2012. [I-D.ietf-ecrit-phonebcp] Rosen, B. and J. Polk, "Best Current Practice for Communications Services in support of Emergency Calling", draft-ietf-ecrit-phonebcp-20 (work in progress), September 2011. Rosen, et al. Expires September 14, 2012 [Page 44] Internet-Draft Additional Call Data March 2012 [RFC6443] Rosen, B., Schulzrinne, H., Polk, J., and A. Newton, "Framework for Emergency Calling Using Internet Multimedia", RFC 6443, December 2011. Rosen, et al. Expires September 14, 2012 [Page 45] Internet-Draft Additional Call Data March 2012 Authors' Addresses Brian Rosen NeuStar 470 Conrad Dr. Mars, PA 16046 US Phone: +1 724 382 1051 Email: br@brianrosen.net Hannes Tschofenig Nokia Siemens Networks Linnoitustie 6 Espoo 02600 Finland Phone: +358 (50) 4871445 Email: Hannes.Tschofenig@gmx.net URI: http://www.tschofenig.priv.at Roger Marshall TeleCommunication Systems, Inc. 2401 Elliott Avenue Seattle, WA 98121 US Phone: +1 206 792 2424 Email: rmarshall@telecomsys.com URI: http://www.telecomsys.com Rosen, et al. Expires September 14, 2012 [Page 46]